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Welcome to the Kendall Campus Academic Support Center: Home

CIOL Trainings

Welcome


 

Welcome to the Kendall Campus Academic Support Center! This guide is a repository of best practices, trainings and resources for all personnel that directly and indirectly assist students with the advisement, admissions, registration, financial aid process, and other support services..

Purpose

To formalize training of all staff in order to provide the best service possible to students. All new employees should review these materials with their supervisor or an assigned lead.

Overview

Employees are encouraged to familiarize themselves with the following sections:
  • Customer Service
  • Advisement & Career Services
  • Admissions
  • Financial Aid
  • ACCESS Services
  • Learning Resources