Applying Quality Management in Healthcare by
The COVID-19 pandemic exposed the flaws in patient care delivery in many healthcare organizations. Hospitals scrambled to deal with inadequate supplies of ventilators and personal protective equipment while simultaneously combating the inefficiencies inherent in their existing systems. Outpatient areas struggled to deliver care in an environment that was safe for both workers and patients. The pandemic was a reminder that a focus on comprehensive quality management is vital to the daily work of healthcare providers and those they treat. Applying Quality Management in Healthcare: A Systems Approach examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. Author Patrice L. Spath explains how to explore and modify interconnected systems to make lasting changes that benefit the entire organization. This updated edition features a new chapter on three organizational characteristics that advance success in quality management: continuous improvement, high reliability, and accountability. Throughout, the book emphasizes the role of leadership in all aspects of quality.
Governance Ethics in Healthcare Organizations by
Drawing on the findings of a series of empirical studies undertaken with boards of directors and CEOs in the United States, this groundbreaking book develops a new paradigm to provide a structured analysis of ethical healthcare governance.
High Reliability Organizations by
Awarded second place in the 2021 AJN Book of the Year Awards in Professional Issues! Nurses represent the majority of healthcare workers and are on the front lines of delivery and provision of safe and effective care. As a result, nurses are ideally situated to drive the mission to achieve high reliability in healthcare. We expect the primary audience of this text to be frontline nursing staff, nurses in administration, quality and patient safety professionals, advanced practice nurses, and nurse educators.
Introduction to Healthcare Quality Management, Fourth Edition by
Healthcare quality can be a daunting subject, with its maze of regulatory requirements and plethora of approaches. Introduction to Healthcare Quality Management makes the topic approachable. It explains the fundamental principles and techniques of quality management in sufficient depth for readers to begin applying them, at an introductory level that does not overwhelm them. This updated fourth edition includes a new chapter that addresses the problem of stalled or failed improvement projects. Many case examples are included in the chapter to illustrate common causes of project failures together with guidance for achieving success. It also discusses how measurement systems can reinforce and sustain performance improvement. The sidebars, definitions, and references sprinkled throughout the chapters have been updated and expanded. Concise summaries and relatable examples from clinical, operational, and administrative settings have also been included. This updated edition of Introduction to Healthcare Quality Management is an invaluable resource that helps readers understand and apply the many complex elements of quality management in healthcare.
Introduction to the Financial Management of Healthcare Organizations by
To succeed in an increasingly competitive environment, healthcare managers require a full toolbox of knowledge and abilities. Yet, many managers lack financial skills or an understanding of how to apply them to their work. Introduction to the Financial Management of Healthcare Organizations offers a fundamental overview of how financial management works in healthcare organizations.
Leadership and Governance in Primary Healthcare by
Key Features: * Improves the management of primary health facilities. * Helps the health facility managers and teams at primary healthcare level to effectively and efficiently lead and manage the facilities. * Enumerates practical scenarios on health issues that commonly occur in health facilities and provides alternative ways of addressing the issues raised in the scenarios.
Operations Management for Healthcare by
This fully updated edition of the bestselling textbook on Health Service Operations Management provides an invaluable reference for students and researchers in the fields of healthcare management, operations management and patient flow logistics. Featuring theoretical frameworks and a comprehensive set of practical case studies, this book also covers subjects such as hospital planning and supply chain management in healthcare, quality assurance and performance management.