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Faculty Hub for Teaching and Learning Across Multiple Modalities: Request Support

Help for Faculty

  • I need help with Blackboard. 
    • Email onlinefaculty@mdc.edu (preferred method for questions that are not urgent - standard response time: within 24 hours).

Call 305-237-3700.


  • I need information on the latest training schedule. 

To find and register for current workshops, log on to https://mdconnect.mdc.edu. Click on the "Learning Dashboard" Tab, and then click on "Find Learning."

 

To ask a training question, email ciol@mdc.edu.


I would like to schedule a consultation with an instructional designer.

Learn more about how to schedule an instructional design consultation, including access to the request form.


I need help getting hardware (ex. computer, camera, etc.) to work and teach remotely. 

Help for Students

  • My student needs help with Blackboard. 

Email online@mdc.edu  

Call 305-237-3800 | Blackboard 24/7 Student Support

MDC Online Student Orientation 


  •  
  • My student needs help with registration, financial aid or other student services. 

All MDC campus student services departments are open:


I have ACCESS students in my classes. How do I answer their questions and get them support?

Consult this list of frequently asked questions for ACCESS students.