This guide provides video tutorials and pdf guides to support the transition to MDC Navigate. Click on a tab, or one of the icons below to discover more information.
Setting Up Your Location
This tab will provide resources to setting up your location, kiosks, and staff availability.
Day to Day Use
This tab will provide resources for navigating the EAB platform as a tutor and an administrator. This includes support for adding and updating your availability, making appointments, creating session notes, referrals, and batch uploads.
Reports & Statistics
This tab will provide resources to support the reports that EAB Navigate can provide us. It also provides an overview of the report module itself.
LR has sunset our current tutor tracking system, Accudemia, and replaced it with the more the robust EAB Navigate.
EAB Navigate has all of the same features as Accudemia, such as attendance tracking, appointment scheduling and the ability for a tutor to enter sessions notes, but has additional features such as the function to refer students between departments and create messaging campaigns. Another benefit of EAB is that the entire college is in the process of adopting the platform. This opens up the possibility for tutors, advisors and faculty to better coordinate student support.
Attendance Tracking
Right now with Accudemia, when a students enters learning resources, or any other academic support lab, they swipe their MDID, selects a course from their current schedule, and the service they would like to receive. For example, John Doe, selects ENC1101 Class #12345, and Get help from a tutor.
It works the exact same way with EAB Navigate. For the student, the transition will be seamless.
A benefit from EAB is that tutors can see the students waiting to meet with a tutor, in their queueing system.
Reporting
From those three data points, Student ID, specific class and service we can run a wide variety of reports.
Student Report. A student can request a report of their hours. They can see how many times they visited the lab, for how long, for which classes and what service.
Faculty Report. A professor can request the lab usage of a particular class/es. They can see which of their students are attending the lab, for how long, ect. (This is a popular report in Accudemia and EAB provides the same data.
Discipline or Departmental Reports. A chair or dean can request student usage data for courses. This type of data is useful when writing the AER or preparing for accreditation.
Session Notes
Accudemia has this feature, but it’s clucky and not very helpful. You can enter notes for a tutoring session, but no one can see them. EAB allows you to enter notes at the end of a tutoring session or an advisement appointment and allows the staff to see past reports and build on previous work. For example, when I sit for a tutoring session with the students I can see that last week they met with another tutor and worked on writing a strong thesis statement. I can quickly discuss that with the student and then move on to developing the body paragraphs.
Referrals
One of the drawbacks of Accudemia is that it exists in a silo. EAB is in the process of being adopted by the entire college. This allows us to use the platform to refer students between tutoring units as well as between departments. An advisor working with a students who is struggling with math can quickly and easily make an appointment for the student with a math tutor and check on the progress by reviewing the session notes. Tutors, often encounter students who want to change their pathway or are unsure of what classes to enroll for the following semester, can likewise make an appointment for the student with an advisor.
Messaging/Campaigns
EAB allows tutors and lab managers to create watchlists of students either for classes they are embedded in or 2nd/3rd attempt students identified by chairs. This feature gives tutors the ability to e-mail and text students, invite them to a tutoring, promote a workshop, check-in on a students after an exam.
Study Buddies
EAB has feature that allows students to opt-in to be a study buddy for classes they are enrolled in. Students in-need of a study buddy can ask for assistant within the platform. Academic support staff can facilitate these peer-to-peer interactions, organize supplemental instruction sessions and even recruit potential tutors from high achieving students that have success acting as study buddies for their classes.