Borrower Process
Once logged in, the Borrower should:
- On the left navigation, click Borrowing Requests > AE Alert.
- On the AE Alert screen, click the request ID or Title to display the request.
- The request appears, and the AE Alert information appears to the right under the Request Details accordion.
- (Optional) Click Preview to preview the item. Note: Previewing the document does not count against the number of times the document can be viewed.
- Click Email doc to patron to send an email to let the patron know there is a document available for pick-up. The Email Request screen appears.
- Note: If the borrower and patron email addresses are in the appropriate fields in the request, they will be automatically mapped to the From and To address boxes in the email template. Citation data will also transfer to the email, along with information about how long the file will be maintained in Article Exchange.*
- If needed, add the From, To, and CC (optional) email addresses and edit the Subject and Body as needed.
- Click Send.
Note: You will need to click Mark as Received to complete the request.
* To avoid errors in email formatting, include only a valid email address (do not include extra text) in the Email field of your constant data records.
Provide an article via email
A borrower can also use Article Exchange to provide an article they received from the lender via email.
- Locate and open the item in the In Transit queue.
- Click OCLC Article Exchange under the URL field.
- Locate the article file on your computer.
- Click Open.
- Click Drop file. The URL field is updated with the URL, the Password field is updated with the password, and a Preview button appears.
- Click Save.
- (Optional) Click Preview to preview the item. Previewing the document does not count against the number of times the document can be viewed.
- Click Email doc to patron to send an email to let the patron know there is a document available for pick-up. The Email Request screen appears.
- Note: If the borrower and patron email addresses are in the appropriate fields in the request, they will be automatically mapped to the From and To address boxes in the email template. Citation data will also transfer to the email, along with information about how long the file will be maintained in Article Exchange.*
- If needed, add the From, To, and CC (optional) email addresses and edit the Subject and Body as needed.
- Click Send.
Note: You will need to click Mark as Received to complete the request.
* To avoid errors in email formatting, include only a valid email address (do not include extra text) in the Email field of your constant data records.
Patron process
After receiving the email, the patron should:
- Open the email, which includes a tinyURL and password for the article.
- Click the URL to see the article online.
- The OCLC Article Exchange screen appears, asking for the password.
- Type the password in the field provided.
- Click Get my file.
- If the library has enabled the Copyright Compliance Declaration setting in OCLC Service Configuration, library users will be directed to an Article Exchange page to acknowledge that they have read the copyright compliance statement.
- Click Proceed to acknowledge the copyright compliance statement. The document will then be processed.
- A File Download window opens.
- Choose to either Open or Save the document.
*For more information, visit OCLC WorldShare ILL, Article Exchange workflow