To cancel an order, please contact YBP Customer Service:
YBP Library Services
999 Maple Street
Contoocook, NH 03229
USA
Toll-Free: 800-258-3774 (from the U.S. and Canada)
P: +1 603-746-3102
F: +1 603-746-5628
Customer Service
customerservice@ybp.com
Please note that if an order has been canceled after 24 hours of being placed, you must also update the Alma record to reflect the cancelation. GOBI does not update these records. The same applies for substitutions. GOBI will not notify you when a substitution is made nor will they update the order record in Alma. Refer to the Alma Workflow LibGuide for more information.