Distance Learning ONLINE claimsDistance Learning Complaint Process
Concerns in Online Classes
As a first step, students are encouraged to discuss their concerns directly with the online faculty, if that is not satisfactory the student must follow the MDC online supervisory chain of command as listed below...
Distance Learning Complaint Process for Out of State Students
If you are an out-of-state student taking online courses via MDC Online and you believe that your complaint still has not been addressed satisfactorily by the College and you have fully exhausted the complaint or grievance procedure at the College, then you must complete the applicable state grievance procedure by contacting the Florida Department of Education Florida College System.